Take a Tour of Our New Website

Posted by: Joe Schwartz

Published: April 20, 2015

Notice something different? Doyle Security Systems has completely overhauled our website and we want to make the transition as easy as possible for our existing customers while pointing any new visitors in the right direction! Below are a few quick pointers to help everyone get the most out of our new site.

Using the Top Navigation:

  • Any current customer looking to pay their bills, schedule a service call or view their billing statements can quickly and easily login by clicking the “MyDoyle” icon at the top of every page. No matter where you are on the site, you’re only one click away from the “MyDoyle” feature. This is also true for our Blog and our Live Chat feature, the latter of which allows you to instantly connect with one of our service or sales representatives.
  • Pick the service line you’re interested in by clicking on its title on the top navigation. By hovering over a service line, you’ll notice more specific services that drop down. Each tab represents an individual page with details about that particular service, giving you the info you need to make your security or medical decision. You can also reach a service line’s main page by clicking on “Learn More” for that service line on our homepage, or by clicking on the service line in the footer, available on every page.

Using the Website’s Forms:

  • Throughout our site, you’ll notice “Request a Free Consultation” Forms. Upon filling these forms out, you’ll receive a call - during business hours - from one of our sales representatives. They will assist you in setting up a free consultation or helping design a security system, based on your desired service line. Have a question about our offerings or our company? You can speak to a representative on the phone by calling 1-866-GO-DOYLE, using the Live Chat feature on the website, or filling out this form and we will call you!
  • Current customers can find a wide variety of customer service and support forms on our “Customer Support” page, which can be access via the top navigation or in the footer.
  • A Customer Feedback form can be found in the footer, which is available on every page. We greatly appreciate your feedback and are always looking for ways to make our customers’ experiences perfect.

Social Media and Customer Downloads:

  • Do you like what you see on our website? Follow us on our many social media outlets to gain exclusive security tips, product offerings and company info. You can find the links to our Facebook, Twitter, LinkedIn and YouTube in the footer, found on every page.
  • Throughout the website, you’ll notice free downloads for various E-Books and other offerings available on the right hand side of certain pages. These downloads are not spam or junk mail, but rather exclusive content made available to help customers gain a better understanding of what Doyle Security Systems has to offer, as well as our company history.

Quick Hitters:

  • You can always scroll quickly to the top of a page by clicking on the blue and white area on the bottom right hand side of every page.
  • You can always get to our homepage by clicking the Doyle Security Systems logo on the top left corner of every page.
  • If you’re viewing from a mobile device, you can quickly call Doyle Security Systems by clicking on the phone number anywhere on the site and hitting “Call”.
  • There is a search bar available on the right hand site of the top navigation if you are ever struggling to find what you need on the website.

As always, feel free to call or use Live Chat with any questions about how to navigate the website, or if you have any questions about Doyle Security Systems in general. Happy browsing! 

Share this post:

Related Topics: Customer Support

Author

Joe Schwartz

Joe is a Marketing Specialist for Doyle Security responsible for online content management.

Sign Up for the Doyle Security Blog!