About Us
Doyle Security Systems is New York State and Western Pennsylvania's leading provider of integrated security management products and services for homes and businesses. Family-owned and operated since 1919, we offer regional expertise that makes us the premier choice in security solutions. Whether it’s intrusion detection, video surveillance, fire and carbon monoxide detection, access control, medical monitoring, or any of our other advanced security and life safety services, we take pride in our design, engineering, installation, and service excellence. We have a team of highly trained and certified security consultants, technicians, emergency dispatchers and more ready to meet your needs. Our award-winning, UL-listed monitoring center, located in Rochester, NY, operates 24/7 to provide you with around-the-clock peace of mind.

Mission & Values
Promise and Deliver!
Mission
To provide peace of mind to our customers through the design, installation, service, and monitoring of security and life safety systems. To deliver top-quality service through our highly skilled professional team, who believe the customer's concern is our first concern.
Customer Care
One Doyle Team
Leading by Example
Experts in our Solutions
Continuous Improvement
Leadership

Jack Doyle
President & Chief Executive Officer

Kevin Stone
Executive Vice President and Chief Operating Officer

Susan Kelley
Chief Financial Officer

Kaitlin Lee
Human Resources Director

Ernie Cole
Director of Operations - Emergency Response Center

Todd Julien
Director of Sales

Matt Carlson
Accounting Manager

Eric Doyle
Regional Sales Manager

Alexandra Justis
Director of Marketing and Engagement

Chloe Doyle
Executive & HR Assistant

Jeremy Daumen
Vice President of Branch Operations

John Doyle
Executive Chairman
Affiliations
NetOne
National Fire Prevention Association (NFPA)
The Monitoring Association (TMA)
American Society for Industrial Security (ASIS)
Electronic Security Association (ESA)
New York Electronic and Life Safety Association (NYELSA)
Pennsylvania Burglar and Fire Alarm Association (PBFAA)
Rochester Home Builders Association
Better Business Bureau (BBB)
Underwriters Laboratories (U.L.)
Rochester Business Alliance
Awards
2020 Best Companies to Work for in New York
Better Business Bureau, A+ Rating Since 1999
Security Distributing and Marketing Magazine 100 Largest Security Companies in the United States
2018 Best Companies to Work for in New York, #12 Medium Company
2013 Buffalo Business First, Best Places to Work
2012 Central NY Business Journal, Top CNY Security & Alarm Companies
2010 The Monitoring Association, Central Station of the Year
2009 Better Business Bureau, Torch Award for Excellence
2008 Rochester Business Ethics Foundation, ETHIE Award
Board Of Advisors

Mark W. Bitz
Operator, Central New York Feeds, Inc.

Katherine Calkins-Lindahl
Head of Strategy and Development

Dr. Neil Hair
Associate Professor of Marketing from the E. Philip Saunders College of Business at Rochester Institute of Technology, New York

James E. Hammer
President and CEO of Hammer Packaging Corp

Paul D. Reid
CEO of The Reid Group

Lisë Stewart
Head of Strategy and Development
Doyle Media
Since Doyle Security Systems' start in 1919, our company has grown and evolved. We've provided services such as private investigating, armored cars, security guards and alarm systems. One thing has remained the same over the years and that is our passions for protecting New Yorkers and Pennsylvanians and providing them peace of mind. Take a look at our various articles and resources from throughout the years and get to know what Doyle Security Systems has always been about.