About Us
Doyle Security Systems is a leading provider of integrated security management products and services. Whether it’s Intrusion or Fire Alarm Systems, Video Surveillance, Carbon Monoxide Detection, Maintenance & Inspections or our U.L. Listed Central Station, we take pride in our design, engineering, installation and service expertise.

Mission & Values
Promise and Deliver!
Mission
To provide peace of mind to our customers through the design, installation, service, and monitoring of security and life safety systems. To deliver top-quality service through our highly skilled professional team, who believe the customer's concern is our first concern.
Customer Care
One Doyle Team
Leading by Example
Experts in our Solutions
Continuous Improvement
Leadership

John Doyle
John Doyle is the fourth generation President and CEO of Doyle Security. His great-grandfather John A. Doyle started the company in 1919 and his grandfather and father have also served as President and CEO. John has held various roles with the company in his over 30 years with the company and officially took over as President and CEO in 1996.
Outside of work, John enjoys traveling, boating, music and spending time with his wife Lauren, his children Jack, Alexandra, Eric and Chloe and his six grandchildren.

Kevin Stone
Kevin Stone
Kevin began his career with Doyle in 1989 and is a 32-year veteran the alarm industry. He started as a Commercial Security Consultant and now has responsibility for sales, installation and service for Doyle Security’s eight branches. He’s also responsible for the Doyle Medical Monitoring division. Kevin is a Rochester Business Journal 40 under 40 recipient and The Rochester Police Rosewood Club recognized him with a Distinguished Service Award. He was recognized by Rotary International as Rotarian of the Year and was named a Paul Harris Fellow.
Kevin currently sits on the Advisory Boards of the Monitoring Association, Security Industry Alarm Coalition, Resideo and the American Cancer Society. He’s past President of the Akron Newstead Rotary, Vice-President of the Akron Central School District Board of Education. He’s a past Chairman of the Western New York Chapter of American Society for Industrial Security (ASIS), has CPP (Certified Protection Professional) certification and was a Crime Stoppers Board member.
Kevin resides in Akron, N.Y. with his wife Marlene, together they have three children Jacob, Claudia and Abigail. Kevin enjoys family time, golf and travel.

Susan Kelly
Susan Kelly

Jack Doyle
Jack Doyle
Jack Doyle serves as President of Integrated Systems and Support Services at Doyle Security Systems. In his six years with Doyle Security, Jack has been responsible for developing marketing strategies, promoting operational efficiencies, tracking business analytics and managing strategic corporate initiatives. Prior to his full time roll, Jack worked for Doyle in various capacities including alarm monitoring, system installation and sales. Jack represents the 5th generation of family involvement in the company. Jack holds a B.S. Degree from the School of Management at St. Bonaventure University. He has enjoyed a successful sales career at several organizations and has shown vision and leadership as an entrepreneur. Jack is certified in the design of advanced intrusion systems and fire alarm installation methods by the NYS Electronic Security Association. He’s also a licensed alarm contractor in the State of Florida.
Jack lives in Webster, NY with his wife Jill, his sons Eli and Owen and daughter Juliette.

Judy Katafiaz
Judy Katafiaz
Judy joined Doyle Security in 2017 having previously held Senior Human Resource positions in the retail, financial and technology industries. She holds Senior Certified Professional (SCP) and Senior Professional in Human Resources (SPHR) certifications.
When she's not working, Judy enjoys spending time with her family, arranging fresh flowers and cooking.

Ernie Cole
Ernie Cole

Todd Julien
Todd Julien
Todd has served as Doyle Security's Director of Sales for over ten years, bringing decades of sales and management experience to our sales team. Todd's leadership exceeds his role at Doyle, as he is also the Head Coach of the Pittsford Mendon Girls Basketball team, leading them to seven Section Five championships. When he's not working or coaching, Todd enjoys golfing, playing tennis, watching the Boston Celtics and Red Sox and spending time with his family.

Matt Carlson
Matt Carlson

Eric Doyle
Eric Doyle

Alexandra Justis
Alexandra Justis
Alexandra is a fifth generation Doyle and proud to be working for the family business alongside her dad, John, and brother, Jack. Before joining Doyle, Alexandra lived and worked in Washington, DC for 10 years. She managed events and marketing for the tenth largest shopping center in the US, Tysons Corner Center, and lead the Digital Marketing team at Children’s National Health System before returning to Rochester.
When she’s not working, Alexandra loves spending time outdoors (especially on the water), traveling and making memories with family and friends. Alexandra and her husband, Dan, are proud parents to their daughter, Leona, and have another baby on the way.

Chloe Doyle
Chloe Doyle

Jeremy Daumen
Jeremy Daumen
Jeremy started working at Doyle Security in 2008 as a Commercial Security Consultant in the Buffalo, NY branch. Since then, Jeremy has been promoted to the branch's General Manager and serves as a member of Doyle's Senior Leadership Team. Outside of his passion for security, Jeremy enjoys skiing, golfing, traveling, camping and spending time with his family.
Affiliations
NetOne
National Fire Prevention Association (NFPA)
The Monitoring Association (TMA)
American Society for Industrial Security (ASIS)
Electronic Security Association (ESA)
New York Electronic and Life Safety Association (NYELSA)
Pennsylvania Burglar and Fire Alarm Association (PBFAA)
Rochester Home Builders Association
Better Business Bureau (BBB)
Underwriters Laboratories (U.L.)
Rochester Business Alliance
Awards
2020 Best Companies to Work for in New York
Better Business Bureau, A+ Rating Since 1999
Security Distributing and Marketing Magazine 100 Largest Security Companies in the United States
2018 Best Companies to Work for in New York, #12 Medium Company
2013 Buffalo Business First, Best Places to Work
2012 Central NY Business Journal, Top CNY Security & Alarm Companies
2010 The Monitoring Association, Central Station of the Year
2009 Better Business Bureau, Torch Award for Excellence
2008 Rochester Business Ethics Foundation, ETHIE Award
Board Of Advisors

Mark W. Bitz
Mark W. Bitz
The former owner and President of Plainville Turkey Farm, Inc., founder and partner of Central New York Crops, LLC, and chair of Central New York Feeds, Inc., a company he founded 1990 and operated until his son took over in 2018. Mark was instrumental in the building of the Northwest YMCA in Baldwinsville, NY, is the author of Winning Perspectives of a Free, Fit, and Prosperous People, and created a college freshman course, Freedom and Opportunity: Making the Most of Them.
Mark is an alumnus of Purdue, Cornell, and Harvard Universities. He is Rotary International Paul Harris Fellow, CNY 40 Under 40 recipient, and a Purdue University Alumni of Distinction. Mark and his wife Leokadia have 2 sons, and 3 grandchildren.
Mark has served on the International Chief Executive Organization (CEO), National Turkey Federation,NYS Business Council, Florida Nature Conservancy, Syracuse Metropolitan Development, and Key Bank of CNY Advisory Boards. He was Chair of the Empire Chapter of the Young Presidents Organization (YPO). Mark also served on Cornell's Cooperative Extension and Food Science Boards, Dean's Advisory Council, and University Council.

Katherine Calkins-Lindahl
Katherine Calkins-Lindahl
Co-CEO of Rochester Midland Corporation, a leading manufacturer of specialty chemicals for food sanitation, industrial cleaning and water treatment as well as specialty institutional cleaning and personal care products. It is a family business founded in 1888. Through her career at RMC, Katherine has served as Vice President of two different divisions, Senior Vice President of the Distributed Products Division, Executive Vice President & President of the Specialty Chemicals Division as well as worked on special committees and projects and strategic planning. Also active in her community, Katherine has been involved in numerous groups/activities such as:
- Liver Foundation
- Big Brothers/Big Sisters
- Rochester Business Classic
- Country Club of Rochester (Board of Stewards)
- Board Member of Rochester Rehabilitation Enterprises
- Treasurer of The Harley School Board of trustees

Dr. Neil Hair
Dr. Neil Hair
An Associate Professor of Marketing from the E. Philip Saunders College of Business at Rochester Institute of Technology, New York in the United States, and the Executive Director of RIT's Innovative Learning Institute. He holds Chartered Marketer Status from the Chartered Institute of Marketing, a PhD from Cranfield as well as degrees from Sheffield and Cardiff Business Schools. His research and consulting activities include understanding perceptions of advertising and customer value in popular online social networks like Facebook and Pinterest, personal branding in virtual space, virtual ethnography in popular worlds such as Second Life, and most recently a Cisco sponsored global study on social media use for collaboration and innovation looking at over 100 of the world's thought leaders operating in this space. He is also passionate about his role as a facilitator having recently won RIT's highest teaching award for new faculty in 2006-07 and RIT's highest teaching award for online learning in 2007-08. Dr. Hair was the 2012 recipient of RIT's highest teaching honor, The Eisenhart Award for Outstanding Teaching. Most recently his teaching interests involve developing the world's first programmer on the commercialization of virtual worlds, massively open online courses and creating immersive online student learning experience.

James E. Hammer
James E. Hammer
President and CEO of Hammer Packaging Corp, a fourth generation family business founded in 1912. He began his career at then, Hammer Lithograph in 1969 in the sales and customer service department. He was promoted to Vice President in 1975 and President and CEO in 1983. Under Jim's leadership the company has been awarded Best Workplace in America and the Rochester Business Ethics Awards well as been named to the Inc. 5000 and Rochester Top 100 list of fastest growing privately held companies. Jim has personally received numerous distinctions including being the recipient of the Lewis Memorial Lifetime Achievement Award, Power of Communication Award and the Herbert Vande Brul Entrepreneurial Award from RIT. Jim was also inducted into the Rochester and New York Business Halls of Fame and has received the Business Person of the Year by the Rochester Small Business Council. Mr. Hammer currently serves on the following boards:
- James P. Wilmot Cancer Center at Strong Memorial Hospital
- Golisano Children’s Hospital at the University of Rochester Medical Cente

Paul D. Reid
Paul D. Reid
CEO of The Reid Group, a Lockport company focused on transportation fuel marketing and convenience retail food stores (Crosby’s) in New York State and NW Pennsylvania. He is a licensed attorney who graduated with a B.S. in Accounting from Syracuse University and a J.D. /M.B.A. from Indiana University.
He served as President of the Society of Independent Gasoline Marketers of America (SIGMA), a national trade association from 2006-2008 and served on their board from 1994-2010, continuing as a board member for their Fuel Foundation to present. Paul is Treasurer of the Independent Petroleum Marketers of NY and serves on the Old Fort Niagara Association’s Board of Directors, the Grigg-Lewis Foundation’s Board of Directors, and serves as a trustee for All Saints Parish in Lockport. Paul is also affiliated with the Lockport Children’s Memorial Park Committee, the Lockport Community Band and the World President’s Organization.
His interests include skiing, biking, boating, reading, history and various family activities. Paul lives in Lockport with his wife, Katie, who together have two adult children and 5 grandchildren.
Doyle Media
Since Doyle Security Systems' start in 1919, our company has grown and evolved. We've provided services such as private investigating, armored cars, security guards and alarm systems. One thing has remained the same over the years and that is our passions for protecting New Yorkers and Pennsylvanians and providing them peace of mind. Take a look at our various articles and resources from throughout the years and get to know what Doyle Security Systems has always been about.