AMS Security Customers:
Welcome to the Doyle Security Family!
On May 1, AMS Security merged the monitoring and service of your alarm system with Doyle. We are excited and honored to be of service to you and to carry on the tradition of great service you have received from AMS Security. Below are answers to frequently asked questions that you may have. If you need to speak with us at any time please call our Customer Care team at 866-798-2132.
For the time being, any phone numbers you use to contact the monitoring center, test your alarm, etc. will remain the same. We will notify you if anything changes in this regard.
Doyle’s alarm handling protocols are based on industry best practices. These procedures can be found in the Doyle Welcome Kit linked below. If after reviewing these procedures, you would like to request a change, you may do so by emailing DataEntry@GoDoyle.com.
Yes! Don Simpson will be working with the Doyle team for at least one year and is always available at 518-221-7658 if you need to reach him. While you have access to the full resources of the Doyle Security staff, you are more than welcome to reach out to Don if you want or need to.
We are happy to say that we will be honoring all existing monitoring and service rates for a period of at least 1 year.