Mission and Values

Mission

To provide peace of mind to our customers through the design, installation, service, and monitoring of security and life safety systems. To deliver top quality service through its highly skilled professional team, who believe the customer's concern is our first concern.

Values

Customer Care

• Respond to questions and requests in a timely and efficient
manner.
• Engage in friendly, positive, professional conversations with
customers.
• Act on opportunities to practice random acts of kindness.
• Anticipate customer needs and proactively take action.
• When you see a mistake, make it right.

One Doyle Team

• Proactively offer to help others.
• Demonstrate respect and attentiveness to team members
when communicating.
• Spot and share examples of team members demonstrating the
Promise & Deliver! Experience.
• Listen attentively to the needs, ideas and opinions of others.
• Communicate and collaborate across departments.
• Speak positiv

Leading by Example

• Do what you say you will do.
• Initiate important conversations when issues need to be
confronted.
• Take ownership of tasks and see them through to resolution.

Continuous Improvement

• Show up on time, prepared and ready to work.
• Prioritize tasks to complete work in a timely and efficient
manner.
• Demonstrate willingness and agility in support of new
approaches.
• Keep the work area clean and organized.
• Follow Doyle Security policies and procedures.

Experts in our Solutions

• Proactively share knowledge and ideas to improve processes,
procedures and systems.
• Be knowledgeable and enthusiastic