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Line Security Customers-
Welcome to the Doyle Security Family!

On July 1, Line Security merged the monitoring and service of your alarm system with us.  We are excited and honored to be of service to you and to carry on the tradition of great service you have received from Line Security.  Below are some answers to questions you may have about this.  If you need to speak with us at any time please call us at 845-628-3671.

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Is anything going to change with my alarm monitoring protocols (or procedures)?

For the time being, any phone numbers you use to contact the monitoring center, test your alarm, etc. will remain the same.  We will notify you if anything changes in this regard.

Doyle’s alarm handling protocols are based on industry best practices. These procedures can be found in the Doyle Welcome Kit linked below. If after reviewing these procedures, you would like to request a change, you may do so by emailing DataEntry@GoDoyle.com.  

Where is Doyle's Office?
Our headquarters are in Rochester, NY and we have offices in Albany, Syracuse, Watertown, Buffalo, Olean, Fishkill and Catskill, New York as well as Erie, Pennsylvania. 
Can I still reach the Line Security Staff?

Yes!  Jim Linehan and members of the Line team will be joining us full time and if you need to reach them you can dial the same number you used to.  Though you now have access to the full resources of our combined staff, we will still make an effort to send former Line technicians to service the equipment installed at your home or business.

Is my rate going to go up?

We are happy to say that we will be honoring all existing monitoring and service rates for a period of at least 1 year.  

If you have questions that we didn’t answer here please contact us any time at 1- 866-GoDoyle or visit our blog for security and safety tips!

If you have any additional questions, please leave a comment below and we will get back to you.