We are happy to report that alarm activity and communication appear to be restored to all Honeywell/Resideo alarm panels. If you still have a communication failure message on your panel, you may be able to clear it by simply inputting your code followed by the number one.

Total Connect services also appear to be active and normal at this time. 

Once again, we are sorry for any inconvenience this outage has caused you. We truly appreciate your patience as the situation continues to evolve and we work diligently to call back a large volume of customers. If you’re still experiencing issues and would like to be contacted, please reply to this email to request a call back.

Thank you for being a loyal Doyle customer!

1-866-GO-DOYLE

Latest from our Blog

Albany Office
18 Computer Drive East
Suite 104
Albany, NY 12205
518-462-6814

Syracuse Office
24 Corporate Circle, Suite 1
Syracuse, NY 13057
315-428-1234

Rochester Office
792 Calkins Rd
Rochester, NY 14623
585-244-3400

Buffalo Office
81 Benbro Drive
Buffalo, NY 14225
716-685-5700

Olean Office
1619 W. State Street
Olean, NY 14760
716-685-5700

Watertown Office
121 Franklin Street
Watertown, NY 13601
315-782-7770

Fishkill Office
2 Summit Ct
Fishkill, NY 12524
(845) 896-9500

Catskill Office
495 Main St
Catskill, NY 12414
(518) 943-6777

Erie Office
2520 Hampton Ave
Erie, PA 16502
814-453-6577

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