Employment
Doyle Security Systems, Inc. has a rich history dating back to 1919 when the company was founded by the current owners great grandfather. Since then the company has been guided by generations of the Doyle family, steering and leading the company through decades of success. We are proud of our long company history and strong commitment to customer service.
Our company enjoys a very low employee turnover. The average employee of Doyle Security Systems, Inc. has worked for the company for over ten years. However, from time to time openings do become available. Following are the most frequent opportunities available at our company:
RESIDENTIAL SALESPERSON
Position Summary
Sell new security and fire systems through both self-generated and company provided leads
Ensure customer satisfaction
Essential Job Functions
Generate leads for new sales
Meet with prospective customer in order to sell systems
Recommend and design security systems to meet customer needs
Process all appropriate documentation/paperwork
Resolve customer issues and concerns
All other miscellaneous responsibilities and duties as assigned
Education/Experience
Bachelors Degree preferred
High school diploma or equivalent required
1-2 years experience in sales preferred
Skills/Qualifications
Excellent communication skills required
Must be a self-starter and have excellent follow-up skills
Valid state drivers license and clean driving record required
Basic knowledge of security systems preferred
Computer Skills
Basic data entry and retrieval skills required
Intermediate word processing and basic spreadsheet competence preferred
COMMERCIAL SALESPERSONPosition Summary
Sell new security and fire systems through both self-generated and company provided leads
Ensure customer satisfaction
Essential Job Functions
Generate leads for new sales
Meet with prospective customer in order to sell systems
Recommend and design security systems to meet customer needs
Process all appropriate documentation/paperwork
Resolve customer issues and concerns
All other miscellaneous responsibilities and duties as assigned
Education/Experience
Bachelors Degree preferred
High school diploma or equivalent required
1-2 years experience in sales preferred
Skills/Qualifications
Excellent communication skills required
Thorough knowledge of company alarm systems preferred
Must be a self-starter and have good negotiating skills
Valid state drivers license and clean driving record required
Computer Skills
Basic data entry and retrieval skills required
Intermediate word processing and basic spreadsheet competence preferred
ALARM DISPATCHERPosition Summary
Respond to incoming monitoring signals
Manage inbound and outbound phone calls and customer requests
Essential Job Functions
Answer and follow-up incoming signals, alarm and trouble
Answer inbound calls
Initiate outbound calls to customers, police agencies and emergency contacts
Provide customer service when needed
Miscellaneous responsibilities and other duties as assigned
Experience
No prior experience required
1-2 years preferred
Customer service background preferred
Education
High school diploma or equivalent required
1-2 years post high school education preferred
Skills/Qualifications
Good communication skills required
Ability to multi-task
Basic data entry and retrieval skills required
35 wpm typing skills (minimum)
INSTALLATION TECHNICIAN
Position Summary
Install complete burglar, fire, card access, and CCTV security systems and explain installation and operation to customer
Perform system alterations and additions and service systems as required
Essential Job Functions
Establish positive contact with customer
Explain installation and operation of system to customer
Prepare installation equipment
Install system in a timely manner and to company standards
Run necessary system test
Process necessary documentation
Provide assistance and on-the-job guidance to new hires
Assist other technician as required
Provide 24-hour on call support that my be required even on weekends and holidays
All other miscellaneous responsibilities and other duties as assigned
Experience
2-3 years alarm installation/electrical experience required
4-5 years preferred
Education
High school diploma or equivalent required
Skills/Qualifications
Written and spoken English language skills required
Excellent customer service skills required
Excellent communication/interpersonal skills required
Basic knowledge of construction, electronic theory and electrical wiring
Demonstrated ability to read maps and travel independently required
Demonstrated ability to program, install, troubleshoot and explain simple residential and commercial security systems required
Basic knowledge of UL, NFPA, NEC and building standards
Valid drivers license and a clean record
Computer Skills
Basic data entry and retrieval skills required
Intermediate work processing competence preferred
SERVICE TECHNICIANPosition Summary
Provide 24-hour on call repair, replacement, installation, inspection and maintenance service for all company alarm systems
Essential Job Functions
Establish positive contact with customer
Investigate the cause of alarm malfunction
Explain service to customer
Service system in a timely manner and to company standards
Process necessary documentation
All other miscellaneous responsibilities and other duties as assigned
Experience
1-2 years alarm installation or service experience required
3-5 years preferred
Education
High school diploma or equivalent required
1-2 years post high school education preferred
Skills/Qualifications
Valid state drivers license and a clean record
Good written and verbal communication skills
Good interpersonal skills
Basic knowledge of construction and electrical wiring required
Basic knowledge of electronic theory required
Ability to program, test, inspect and install all major company products including but not limited to Honeywell, DMP, Ademco, Bosch and FBI
Computer Skills
Basic data entry and retrieval skills required
Please click here to submit your resume for any of these positions.
|
